Privacy Policy

Last Updated: September 16, 2026

Legacy Cover Insurance Agency, PLLC (“Legacy Cover Insurance Agency,” “Legacy Cover,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with:

**https://legacycoverinsurance.com**

By using our website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including when you:

Request an insurance quote;
Complete a contact form;
Request information about insurance products or services;
Schedule an appointment;
Contact us by email, telephone, or text message;
Subscribe to receive communications from us; or
Otherwise communicate with Legacy Cover Insurance Agency.

The information you provide may include:

Name;
Mailing address;
Email address;
Telephone number;
State of residence;
Employment or business information;
Insurance coverage information;
Information about your insurance needs;
Information provided in a quote or contact form; and
Any other information you voluntarily submit.

Please do not submit sensitive personal information through the website unless it is specifically requested and the method of submission is appropriate and secure.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website hosting provider, analytics tools, security services, or other website technologies.

This information may include:

Internet Protocol (“IP”) address;
Browser type;
Device type;
Operating system;
Pages visited;
Date and time of your visit;
Website activity;
Referring website address; and
General location information based on your IP address.

This information may be used to help operate, maintain, secure, and improve our website.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small data files stored on your device when you visit a website. They may help us:

Remember website preferences;
Understand how visitors use our website;
Improve website performance;
Maintain website security;
Measure website traffic; and
Improve your experience.

You may be able to adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain website features.

4. How We Use Your Information

We may use the information we collect to:

Respond to quote requests and inquiries;
Provide information about insurance products and services;
Communicate with you about appointments or requested services;
Evaluate your insurance needs;
Connect you with appropriate insurance carriers, plans, or service providers;
Provide customer service;
Send requested email or text-message communications;
Improve our website and services;
Maintain website security;
Prevent fraud, misuse, or unauthorized activity;
Comply with legal and regulatory requirements; and
Carry out other purposes disclosed at the time information is collected or with your consent.

5. Insurance Quotes and Carrier Information

When you request an insurance quote or ask for assistance with insurance coverage, we may need to share information you provide with insurance carriers, general agencies, plan administrators, technology providers, or other parties involved in evaluating or servicing your request.

Information may be shared only as reasonably necessary to:

Obtain insurance quotes;
Review available coverage options;
Process an application;
Assist with enrollment;
Provide requested services; or
Maintain and service an insurance relationship.

The privacy practices of third-party insurance carriers and service providers may be governed by their own privacy policies and notices.

6. Email and Text-Message Communications

If you voluntarily provide your email address or telephone number and consent to receive communications from us, we may contact you regarding:

Quote follow-ups;
Appointment reminders;
Requests for additional information;
Insurance-related information;
Service updates;
Educational information;
Promotional communications; and
Other communications related to your request or relationship with Legacy Cover Insurance Agency.

Message frequency may vary.

You may opt out of marketing emails by using the unsubscribe instructions included in the email or by contacting us directly.

If you receive text messages from us, you may opt out at any time by replying STOP. After you send STOP, you may receive a confirmation message, and you will no longer receive text messages from us unless you opt in again.

For help with text messages, reply HELP or contact us using the information below.

Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

Consent to receive marketing communications is not a condition of purchasing insurance or receiving a quote.

7. How We Share Information

We do not sell your personal information for money.

We may disclose information to trusted third parties when reasonably necessary to operate our business or provide requested services, including:

Insurance carriers and insurance-related service providers;
General agencies and plan administrators;
Website hosting and technology providers;
Form, scheduling, email, and communication platforms;
Website analytics and security providers;
Professional advisors, such as attorneys, accountants, or consultants;
Government agencies or regulators when required by law; and
Other parties when you authorize or request the disclosure.

Third-party service providers are expected to use information only for the purposes for which it was provided or as otherwise permitted by law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social-media platforms, insurance carriers, or other resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website you visit.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services;
Maintain business and transaction records;
Meet legal, regulatory, accounting, or reporting obligations;
Resolve disputes;
Enforce agreements; and
Protect our legal rights and business interests.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have the right to:

Request information about the personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain information;
Withdraw consent for certain communications;
Opt out of marketing emails;
Opt out of text messages by replying STOP; and
Ask questions about how your information is used.

These rights may be subject to legal, regulatory, contractual, or other limitations.

To submit a privacy-related request, contact us using the information below.

12. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how Legacy Cover Insurance Agency handles information, please contact us:

Legacy Cover Insurance Agency, PLLC Email: TRoberts@legacycoverinsurance.com Phone: 989-528-5317 Website: https://legacycoverinsurance.com